Shipping & Handling

Local shipping (Hong Kong/ Macau)

For small item/furniture (within 50 x 50 x 50cm)
We offer free delivery on order over hkd$300, or hkd$50 flat rate on each delivery. 

For large item/furniture (over 50 x 50 x 50cm)
We offer free delivery on order over hk$10000, or hk$300 flat rate on each delivery*.

Hong Kong / Macau orders will be shipped using S.F. Express delivery service/ in house logistic team.
*Surcharge may apply to shipments delivered to remote areas (Tung Chung, Ma Wan, Discovery Bay), for enquiry please email us info@quartersquare.co

Pickup
After we’ve confirmed your order, you can pick up your products at the following address,

89 Largo Maia de Magalhaes, Taipa, Macau
Daily Opening hours 1100 - 2000
(Tel: 2857 6914)

Please bring a valid government-issued photo ID and an email or text alert with your order number in it.

When will I receive my order?
Your parcel will be normally dispatch within 48hours upon ordering.

When pre-ordering item, please contact us for delivery detail: info@quartersquare.co


When will I receive the tracking number?

You will receive an email with the tracking number and details as soon as your order is dispatched.  


My parcel is missing, what should I do?

First of all, try checking with your concierge or reception, in case the parcel has been delivered to them.

We suggest you check with your concierge or reception in case the parcel has been delivered to them.

Still no luck? Let us know at info@quartersquare.co.  Make sure to give us your tracking and order number, and we’ll try our best to sort it out for you.


Do you ship internationally?

Yes. Please refer to the additional information for more details.

If you would like us to start shipping to your country, be sure to contact us at

info@quartersquare.co. Delivery time is estimated up to 14 days for international shipping.


Can we keep the items for a while after purchase?

Yes, we can hold onto your order for up to 3 months.